About ‘taspo’ Useful tips
  • ‘taspo’ can be this convenient!
  • Troubleshooting
Help'in using ‘taspo’
Nothing happens or error occurs
Nothing happens
If nothing happens when ‘taspo’ is touched, the following causes can be considered:
The card is used with an object that obstructs the electromagnetic waves
(precious metals or coins, aluminum material traced in silver paper or scratch cards).
‘taspo’ card is broken or damaged.
If this is the case, have your ‘taspo’ card reissued.
Errors with ‘taspo’card
If an error occurs, the card reader will light in red and you will be warned with voice guidance.
When the following voice guidances are generated, please call the ‘taspo’ number:
‘taspo’ card cannot be used.
‘taspo’ card needs to be reissued.
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